OLIVE YOUNG strives to secure product quality in the distribution process and preemptively address potential legal risks in order to provide services that consumers can trust.

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  Planned Inspection of Products With Quality Issues

  To ensure compliance and customer safety, intensive inspections were conducted on "items of concern for consumer harm" to improve the online and offline labeling and safety standard compliance verification process. The company has distributed a label safety compliance guide to partners to prevent quality issues related to this.

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  Product Safety Verification and Incoming Inspection

  The company conducts safety verifications of its private label products in partnership with external organizations. Furthermore, the company conducts approximately 10,400 multifaceted quality inspections annually on the products, covering functions, operation, leakage, drop and sensory tests, to prevent non-compliant products at the receiving stage.

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  Store Quality Inspection

  To provide safe products to customers, OLIVE YOUNG performs periodic quality inspections at its stores. Through annual on-site inspections of directly managed/franchised stores, the company checks legal compliance in product cleanliness/hygiene, unfair displays, repackaging and so on, and provides notes and improvement guides as necessary.

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  Compliance Guide for Store Personnel

  The company provides a "Compliance Guide for Store Personnel" for regulated products, such as cosmetics, medical devices, general foods and health functional foods, to employees in the store. We are helping field employees to have a better understanding of violations and associated penalties for different products.